Feladatok és tevékenységek
Responsible for leading a team of up to 75 FTE at minimum whether it is single/ multiple accounts
Overall in-charge of day-to-day activities under his/her span of control.
Provide technical expertise to the project team
Overseeing activities of direct reports.
Escalation point for clients on operational delivery
Manage and coordinate across sub-processes.
Provide regular status reports on budget recognition of the project to the Project Manager.
Documentation of all project-related activities.
Acts as PI agent identifies opportunities for improvement and drives implementation of tangible opportunities
Ensure that projects are completed within budget constraints and as per agreed timelines
Participate in recruitment and selection of team members.
Coordinate and communicate effectively with primary contacts at Client teams to ensure the satisfactory progress of project work and timely resolution of issues.
Maintain regular client connections to know the pulse of process & customers expectations
People-focused manager, encourages and develops talents
Host regular team meetings, one to ones and feedback sessions with the direct reports
Consciously manage the development and carrier aspirations of the associates
Pro-active performance management
Ensure that associates understand the organizational goals and the unit strategy
Monitor the performance of the project team continuously
Identify critical resources and create a succession plan
Provide all necessary information to HR deployment to ensure legal compliance
100% compliance with regard to Corporate & client security policies
Develop strategies in coordination with Team Leads and Project Managers so as to meet quality requirements efficiently and meet timelines set by the client.
Monitor and track SLAs /Metrics on a project basis.
Contributes to the development/review of appropriate business continuity plans, where applicable
Angol |Haladó |Szükséges
MS Office |Középszintű
1-2 years of People management experience
Overall 5-9 years of relevant domain experience (preferred)
1-2 years in Project Management experience in a similar field preferred
BA / BSc diploma
Tapasztalat ebben a szakmában
Hirdetés típusa: Céges
Feladás ideje: Május 26